Frequently Asked Questions

Orders & Shipping

1. When will my order ship?

We process all orders carefully before sending them out. Most packages are shipped within 2–5 business days after purchase. You’ll receive a confirmation email with tracking details once your order has been dispatched.

2. How long does delivery take?

Our standard delivery time is:

United States: 7–10 business days
International: 10–14 business days

We work with trusted carriers to ensure your order arrives safely and on time

3. Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email. You can use it to follow your package’s journey anytime.

4. Do you ship worldwide?

Yes — we ship to most countries. If your location isn’t available at checkout, contact us and we’ll do our best to make it happen.

Products & Sizing:

5. How can I find my size?

Each product page includes a detailed size chart. Measure yourself and compare your numbers before ordering. If you’re unsure which size to pick, reach out — our support team will gladly help.

6. Why do sizes vary between products?

Since we work with international manufacturers, sizing can differ slightly across collections. Always check the size chart listed on the product page to find your best fit.

7. Are your products true to the photos?

Yes — what you see is what you get. All images are carefully chosen to match the actual product. Slight color variations may occur due to lighting or screen settings.

Returns & Exchanges

8. What if I’m not satisfied with my order?

If your purchase isn’t what you expected, don’t worry — we’ve got you covered. Contact us within 30 days of delivery, and we’ll help you arrange an exchange or refund.

9. Who covers the return shipping?

In most cases, customers cover the return shipping cost. Once we receive and inspect your item, we’ll process your refund or replacement promptly.

Orders & Shipping

Products & Sizing:

Returns & Exchanges

Other Questions