Payment Policy

Accepted Payment Methods

At Lorien Vale, we aim to make checkout fast, easy, and secure. You can complete your order using any of the following payment options:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover

  • PayPal

  • Digital Wallets: Apple Pay, Google Pay, and other available methods

If your preferred payment method isn’t listed, feel free to contact us — our team will gladly assist you.

Billing & Charges

Order Confirmation: Once your order is placed, you’ll receive an email confirmation with your order details and transaction summary.

When You’re Charged: Most payments are processed at checkout. For services like PayPal, charges may occur immediately or follow the provider’s processing terms.

Duties & Taxes

For international orders, additional customs fees, import duties, or local taxes may apply depending on your country’s regulations. These costs are the customer’s responsibility.

Payment Security

Secure Checkout: All transactions are protected with SSL encryption to ensure your data is handled safely and privately.

No Card Storage: Lorien Vale does not store or access your full payment details — all information is processed securely by our trusted payment partners.

Payment Issues

Declined Payments: If your payment is declined or cannot be verified, we’ll notify you via email. You may need to contact your bank or use another payment method to continue.

Order Holds or Cancellations: If payment cannot be completed, we may place the order on hold or cancel it. You won’t be charged for any canceled items.

Contact Us

Have a question about billing or payment options?

Reach out anytime at support@lorienvale.com — our team is happy to help.

 

Last Updated: October 9, 2025

Lorien Vale reserves the right to update this policy at any time. Changes will be reflected on this page.